Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to make money or solve financial problems. While playing can be fun, it's important to understand that the house always has a mathematical advantage. Play only with money you can afford to lose, and never gamble as a solution to financial difficulties.

Age Verification

Online gambling in New Zealand is strictly for individuals aged 18 years and over. By accessing online pokies, you confirm that you are of legal age and meet all eligibility requirements under New Zealand law. If you are under 18, please do not proceed with gambling activities.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate a developing gambling problem:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount spent
• Neglecting family, work, or other important responsibilities
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or depressed when unable to gamble
• Unsuccessful attempts to cut back or quit gambling
• Using gambling to escape from problems or relieve stress
• Jeopardizing relationships, education, or career opportunities

If you recognize any of these signs in your own behaviour, it may be time to seek support.

Self-Help Tools & Controls

Most reputable online casinos provide tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Cap the amount you're prepared to lose during a gaming session
• Reality Checks: Receive regular reminders during play to check how long and how much you've been gambling
• Session Time Limits: Set automatic time-outs to prevent extended play sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling sites
• Account Restrictions: Reduce account features or limit access during vulnerable periods

Use these tools proactively to maintain control over your gambling.

Support & Help Organizations

If you're struggling with problem gambling, help is available. New Zealand residents can access support through the following organizations:

New Zealand

• Gambling Helpline (Aotearoa): 0800 654 655 (free, confidential, 24/7) — www.gamblinghelpline.co.nz
• Samaritans: 1 800 726 666 — www.samaritans.org.nz
• Problem Gambling Foundation: www.pgf.nz

International Resources

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

All services are confidential and staffed by trained professionals who understand problem gambling.

If You Need Help

Problem gambling affects not only you, but also your family and friends. If you or someone you know is struggling with gambling, please reach out for support today. It's never too late to seek help, and recovery is possible.

Contact the Gambling Helpline (Aotearoa) now: 0800 654 655 — Free, confidential, and available 24/7.